Last updated: January 8, 2025
Aiva Labs, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services. This policy covers all our products, including Scout, Amplify, and SkinSmart.
For the Scout platform, we collect and process:
We process your video content using:
All customer data is strictly separated, and we maintain rigorous access controls and security measures to protect your content.
Our data retention policies are as follows:
Enterprise customers may have additional terms regarding:
For the Amplify platform, we collect:
We collect and analyze:
We utilize various APIs and analytics tools to track video performance and campaign metrics. These integrations are subject to their respective privacy policies and data handling practices.
We collect and process payment information necessary for creator compensation. This information is handled securely and in compliance with relevant financial regulations.
When using SkinSmart, we collect:
Our facial analysis features collect and process images of your face to provide personalized skincare and beauty recommendations. We store these facial images securely and use them solely for providing our services. This data is processed securely and is not used for identification purposes or shared with third parties without your explicit consent.
Facial images and analysis data are stored securely while your account is active and deleted within 30 days of account termination. You can request immediate deletion of your facial images at any time by contacting our support team.
We implement appropriate security measures to protect your personal information. This includes maintaining secure databases, encrypting data in transit and at rest, and strictly controlling access to personal information.
While we do not specifically target services to children under 13, we may collect information from content creators who are under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at: team@aiva-labs.com.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at: team@aiva-labs.com